We process most standard IT hardware quote requests within 4 to 24 business hours. Complex Bills of Materials (BOMs) or highly specialized configurations may take slightly longer, but your dedicated account manager will communicate realistic timelines immediately.

Yes, we exclusively source brand-new, genuine OEM hardware from leading manufacturers like Cisco, Dell, HP, Lenovo, and Fortinet. All products come with standard manufacturer warranties, and we can also facilitate extended support contracts (such as Cisco SmartNet) upon request.

Absolutely. We provide fast, reliable, and secure fulfillment to businesses, data centers, and Managed Service Providers (MSPs) across Canada. We also offer blind drop-shipping services, allowing us to ship hardware directly to your end-clients using generic packing slips to protect your brand.

Yes, we specialize in bulk orders and enterprise-scale procurement. You can submit a full BOM via our quote portal or email, and our procurement desk will provide a comprehensive, aggressively priced quotation for your entire project deployment.

Yes, we readily accept Purchase Orders from corporate enterprises, government agencies, and educational institutions. Net 30 payment terms are also available for approved accounts following a standard business credit review.

Global supply chains can be unpredictable, but our sourcing network is robust. If your requested SKU is on backorder or EOL, we leverage our channels to locate it. If it is entirely unavailable, our technical team will proactively propose fully compatible, in-stock alternatives so your project stays on schedule.