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The Jabra Engage 50 headset is engineered for softphone environments, with features that combat noise and interruptions to drive customer satisfaction in the contact centre.
Jabra Engage 50 Headset Wired Head-band Office/Call center USB Type-C Bluetooth Black
Part number
5099-610-189
$227.73 CAD
Engage 50 Stereo
Key Features
- Give customers the clearest calls with a unique 3-microphone system that blocks out background noise. Stereo sound and super wideband deliver superior digital sound – even in noisy offices.
- Increase agents’ focus with programmable multi-colour status lights to deter interruptions and impressive passive noise-cancellation to aid concentration.
- The Engage 50 offers live onscreen microphone guidance for users and a range of rich call analytics to help deliver better-sounding calls
- Enhance agents’ efficiency with an intuitive call control unit that allows for one-touch control of calls and status light settings.
- Designed for softphone environments, the Engage 50 is built for today – but ready for tomorrow. The headset features category-first USB-C for easy connection to PC and mobile devices and USB-A connectivity is also available.
Reasons To Buy
Digital sound for the clearest calls
A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.Reduce interruptions and enhance agents’ focus
Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs*. Impressive passive noise-cancellation enhances agents’ focus.Live guidance for agents and rich call analytics improve customer experience
The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.Better call control for greater efficiency
The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.Designed for softphone environments
Built for today – ready for tomorrow. Features category-first USB-C for easy connection to computer and mobile devices and with USB-A connectivity available as an accessory.Description
The Jabra Engage 50 headset is engineered for softphone environments, with features to combat noise and interruptions. With a unique, 3-microphone system for superior call quality even in noisy offices and multi-coloured status lights to deter interruptions, the Engage 50 is designed for customer satisfaction. Integration with Jabra software enables live agent microphone guidance and rich call analytics give more proactive control of customer experience.The Jabra Engage 50 headset is engineered for softphone environments, with features that combat noise and interruptions to drive customer satisfaction in the contact centre.
Specifications
| Performance | |
|---|---|
| Product type | Headset |
| Recommended usage | Office/Call center |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Country of origin | China |
| Cable length | 47.2" (1.2 m) |
| Plug and Play | Yes |
| Certification | CE, FCC, KCC, RCM |
| Control unit type | External control unit |
| Music playback | Yes |
| Hearing protection technologies | Jabra PeakStop, Jabra Safetone G616 |
| HD voice | Yes |
| Ports & interfaces | |
| Connectivity technology | Wired |
| 3.5 mm connector | No |
| USB connectivity | Yes |
| USB connector | USB Type-C |
| Bluetooth | Yes |
| Headphones | |
| Ear coupling | Supraaural |
| Headphone frequency | 20 - 20000 Hz |
| Impedance | 32 Ω |
| Headphone sensitivity | 115 dB |
| Driver unit | 1.1" (2.8 cm) |
| Microphone | |
| Microphone type | Boom |
| Folding microphone | Yes |
| Microphone frequency | 100 - 14000 Hz |
| Microphone sensitivity | -26 dB |
| Microphone mute | Yes |
| Number of microphones | 3 |
| Microphone noise-canceling | Yes |
| Operational conditions | |
| Operating temperature (T-T) | -10 - 40 °C |
| Storage temperature (T-T) | -20 - 50 °C |
| Weight & dimensions | |
| Width | 5.91" (150 mm) |
| Depth | 7.6" (193 mm) |
| Height | 2.44" (62 mm) |
| Weight | 3.39 oz (96 g) |
| Packaging data | |
| Package width | 1.85" (47 mm) |
| Package depth | 7.87" (200 mm) |
| Package height | 6.18" (157 mm) |
| Package weight | 7.76 oz (220 g) |
| Packaging content | |
| Quick start guide | Yes |
| Carrying case | Yes |
| Quantity | 1 |
| Ear pad material | Faux leather |
| Logistics data | |
| Master (outer) case width | 8.66" (220 mm) |
| Master (outer) case length | 15.6" (395 mm) |
| Master (outer) case height | 13" (330 mm) |
| Master (outer) case gross weight | 9.08 lbs (4.12 kg) |
| Products per master (outer) case | 16 pc(s) |
| Harmonized System (HS) code | 85183000 |
| Supplier features | |
| Material | Acrylonitrile butadiene styrene (ABS), Polycarbonate, Polyoxymethylene (POM), Thermoplastic elastomer (TPE), Thermoplastic polyurethane (TPU) |
| Other features | |
| 2.5 mm connector | No |
| Quick start guide | Yes |
| Material | Acrylonitrile butadiene styrene (ABS), Polycarbonate, Polyoxymethylene (POM), Thermoplastic elastomer (TPE), Thermoplastic polyurethane (TPU) |
| Digital Signal Processing (DSP) | Yes |
| Current consumption | 58 mA |
| External control unit interface | USB |
| Clip | Yes |
| Harmonized System (HS) code | 85183000 |