Digital sound for the clearest calls

A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.

Reduce interruptions and enhance agents’ focus

Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs*. Impressive passive noise-cancellation enhances agents’ focus.

Live guidance for agents and rich call analytics improve customer experience

The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.

Better call control for greater efficiency

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.

Designed for softphone environments

Built for today – ready for tomorrow. Features category-first USB-C for easy connection to computer and mobile devices and with USB-A connectivity available as an accessory.

The Jabra Engage 50 headset is engineered for softphone environments, with features to combat noise and interruptions. With a unique, 3-microphone system for superior call quality even in noisy offices and multi-coloured status lights to deter interruptions, the Engage 50 is designed for customer satisfaction. Integration with Jabra software enables live agent microphone guidance and rich call analytics give more proactive control of customer experience.

The Jabra Engage 50 headset is engineered for softphone environments, with features that combat noise and interruptions to drive customer satisfaction in the contact centre.

Performance
Product type	Headset
Recommended usage	Office/Call center
Headset type	Binaural
Wearing style	Head-band
Product colour	Black
Country of origin	China
Cable length	47.2" (1.2 m)
Plug and Play	Yes
Certification	CE, FCC, KCC, RCM
Control unit type	External control unit
Music playback	Yes
Hearing protection technologies	Jabra PeakStop, Jabra Safetone G616
HD voice	Yes
Ports & interfaces
Connectivity technology	Wired
3.5 mm connector	No
USB connectivity	Yes
USB connector	USB Type-C
Bluetooth	Yes
Headphones
Ear coupling	Supraaural
Headphone frequency	20 - 20000 Hz
Impedance	32 Ω
Headphone sensitivity	115 dB
Driver unit	1.1" (2.8 cm)
Microphone
Microphone type	Boom
Folding microphone	Yes
Microphone frequency	100 - 14000 Hz
Microphone sensitivity	-26 dB
Microphone mute	Yes
Number of microphones	3
Microphone noise-canceling	Yes
Operational conditions
Operating temperature (T-T)	-10 - 40 °C
Storage temperature (T-T)	-20 - 50 °C
Weight & dimensions
Width	5.91" (150 mm)
Depth	7.6" (193 mm)
Height	2.44" (62 mm)
Weight	3.39 oz (96 g)
Packaging data
Package width	1.85" (47 mm)
Package depth	7.87" (200 mm)
Package height	6.18" (157 mm)
Package weight	7.76 oz (220 g)
Packaging content
Quick start guide	Yes
Carrying case	Yes
Quantity	1
Ear pad material	Faux leather
Logistics data
Master (outer) case width	8.66" (220 mm)
Master (outer) case length	15.6" (395 mm)
Master (outer) case height	13" (330 mm)
Master (outer) case gross weight	9.08 lbs (4.12 kg)
Products per master (outer) case	16 pc(s)
Harmonized System (HS) code	85183000
Supplier features
Material	Acrylonitrile butadiene styrene (ABS), Polycarbonate, Polyoxymethylene (POM), Thermoplastic elastomer (TPE), Thermoplastic polyurethane (TPU)
Other features
2.5 mm connector	No
Quick start guide	Yes
Material	Acrylonitrile butadiene styrene (ABS), Polycarbonate, Polyoxymethylene (POM), Thermoplastic elastomer (TPE), Thermoplastic polyurethane (TPU)
Digital Signal Processing (DSP)	Yes
Current consumption	58 mA
External control unit interface	USB
Clip	Yes
Harmonized System (HS) code	85183000